The problem with TBA tracking numbers and Doordash

These two fulfillment methods might seem awesome on the surface. Products are getting into the hands of customers faster, increasing demand from happy customers and sparking more orders for your store. But unfortunately, it’s not that simple as TBA and Doordash actually pose a huge issue for dropshippers.

Neither Amazon or Walmart sellers are able to confirm shipments using TBA tracking numbers. eCommerce platforms do not accept TBA as valid tracking info, so if you are sourcing a package from Amazon that they are going to deliver themselves, you won’t be able to fulfill the order on your e-commerce store or marketplace.

For the reverse scenario, Doordash doesn’t provide tracking numbers at all, but even if they did, you wouldn’t want to put those into the marketplace to confirm a shipment, since this would be a surefire way for the marketplace to identify the source of these products and put your account at risk of suspension.

And in both cases, you can’t simply grab a random FedEx or UPS tracking number. Customers are accustomed to watching their packages move closer and closer to delivery, so if they notice the wrong destination city or an incorrect delivery date, you’re going to wind up with a lot of complaints and nosediving seller metrics. Definitely not a scenario you want as both retailers continue to tighten up restrictions around dropshipping.